Frequently Asked Questions

We love being the guide for our customers as they navigate the journey to achieving their dream backyard. For some, this may be the largest construction project they have taken on and with that can come many questions. Panther City Arbor & Patio provides a turn-key experience, this means we can take you from idea and design to a fully furnished outdoor space equipped with all the outdoor accessories. If your question isn’t answered below please don’t hesitate to contact us, we want our customers to feel fully educated before starting the build process

Processes

Why named Panther City?

Panther City is a nickname for our beloved city of Fort Worth, and we claim this city proudly! The nickname’s origin dates back to 1875 when the rivalry between Dallas and Fort Worth was just as intense as it is today. A column was published in the Dallas Daily Herald reporting that Fort Worth was such a sleepy town nobody seemed to notice a giant panther roaming the streets of downtown. Instead of taking insult, our city boldly took ownership of the report and has since proudly claimed ourselves to be Panther City!

How does the process work?

At Panther City Arbor & Patio, we get to know our customers. When you build with us, you get a project developer who will get to know you, your goals, and your style and oversee your entire outdoor living project from start to finish. Click HERE to read all about our process.

Permits

If your homeowner’s association requires approval and city permits, we help with the process, including documents for HOA and City Planning. Some projects require engineering (structural and drainage), and we can assist in acquiring that as well.

How soon can you start Construction?

We understand that obtaining approval from the city and HOA for our designs/plans can take some time. To ensure a smooth process, we ask for your patience and cooperation as we navigate these necessary steps. Additionally, due to the high volume of inquiries we receive and our current workload, we require a deposit to secure your spot in our schedule. This deposit not only confirms your commitment but also allows us to effectively manage our workflow and prioritize projects accordingly. We appreciate your understanding and cooperation as we strive to deliver exceptional results for each of our clients.

Do you have a project timeline?

At our company, meticulous scheduling is paramount for every project before commencement. Each trade has its designated phase in the project timeline, fostering a cohesive workflow where teams collaborate seamlessly. Typically, we initiate with groundwork tasks like irrigation and concrete, followed by the involvement of our framing crew and electricians. Subsequently, stonemasons lay the groundwork for aesthetics, leading into finish carpentry and painting stages. Finally, our landscaping team steps in, adding the finishing touches. We ensure our tradespeople are informed in advance about upcoming projects, detailing their respective tasks, and expectations, thereby maintaining efficiency and clarity throughout the process.

When can we expect the project to be completed?

In every project, regardless of its size, our commitment to excellence remains unwavering. We recognize and accommodate various factors such as weather delays, city inspections, weekends, and holidays, all of which may impact the final completion date. Despite these variables, we prioritize delivering exceptional results without compromising quality. Our focus is not solely on finishing quickly, but on ensuring that every aspect of your project is executed to perfection. We believe that true quality takes time, and our ultimate goal is for you to love every detail of the finished product.

Services

Will I need to move sprinkler heads before you pour our new patio?

We work weekly with a local sprinkler company to move irrigation before construction starts, adjust coverage for the addition, and test the entire system at the end of the job. We include relocating the irrigation for the project if required with our quote. We will estimate additional work for another part of the property.

Can you mount a TV for us?

Yes we can, and we also work with an Audio Video company if you want to automate your new backyard.

Can we add electrical for a fan or lights?

For most jobs, we add electrical (for fans or lights) or plumbing (for a gas line or outdoor sink). We can include that in the project to provide a turn-key project.

What kind of BBQ Equipment do you recommend?

Everyone uses their outdoor space differently. We will walk you through the selection process at our showroom at The Collective Outdoors. You will be able to touch and feel all the equipment to understand better what would work best for your space. We will also provide a 3D design rendering before installation.

What is the warranty?

We offer a comprehensive one-year warranty on all our workmanship, ensuring that our clients have peace of mind long after the project is completed. Additionally, for appliances such as fans, kitchen equipment, drop shades, polycarbonate roofing, and other installations, each comes with its own separate warranty. We are committed to assisting our clients in honoring these warranties, providing support and assistance whenever needed.

Will there be inspections by someone qualified?

In your city, inspections are conducted in phases, coordinated by us as your contractor, to ensure the integrity and compliance of each stage of construction. The first inspection focuses on the foundation, scrutinizing the reinforcement bars, footing piers, and other elements before concrete is poured to guarantee a robust base capable of supporting the structure’s weight securely. Following that, the rough framing undergoes inspection to verify proper fastening of lumber in accordance with residential building codes. Subsequently, the rough electrical inspection ensures the modernity and correctness of wiring connections, also adhering to relevant building codes. The final inspection evaluates the overall completion of the build. Throughout these phases, our project manager diligently monitors the quality of materials and workmanship to uphold our commitment to delivering the highest quality finished product to you.

Will there be management on site?

Indeed, we maintain a dedicated Project Manager who ensures constant communication and coordination among all contractors involved. Whether on-site or via phone, our Project Manager conducts daily check-ins, providing clear instructions on tasks to be completed. Additionally, they compile comprehensive daily reports detailing the day’s progress, accompanied by photos showcasing the work accomplished and highlighting any outstanding tasks or issues that require attention. These reports also include updates on scheduling, anticipated delays, and solutions to encountered problems. Through meticulous oversight and transparent communication, we strive to keep our clients informed and projects on track to successful completion.

Designs

Why should I consider 3D modeling and rendering for my backyard remodel?

3D modeling and rendering give you a clear picture and preview of the final design. It helps you make informed decisions and you can easily avoid costly changes during construction.

Are 3D renderings as accurate as displayed? Or do they look different in a final project?

We believe at Panther City Patio, 3D renderings are highly accurate representations of the final design. Yes, there could be some minor variations due to real-world conditions, however, the renderings offer a clearly reliable preview of your finished backyard project.

Can you also help make changes to the design after seeing the 3D model?

Sure, why not? In fact, this is one of the advantages of 3D modeling and it’s a flexible choice. You can collaborate with our team of designers and suggest any changes and refinements you want until you’re satisfied with the design.

I have heard that 3D modeling and rendering is an additional cost to the process. Is that true?

Yes. There is typically an additional cost associated with 3D modeling and rendering but trust us, this investment leads you to cost savings by avoiding several changes in design during construction.

How long does it take to create 3D models for my backyard design?

Well, we cannot give you the exact timeframe because 3D modeling and rendering can vary based on the complexity of your backyard design. Simple designs may be completed in a few days, while more intricate plans could take a couple of weeks.

What design options can I explore with 3D renderings?

You can explore multiple design options as our designers can create several renderings to showcase different layouts, materials, color patterns, and configurations.

How can I review the 3D renderings of my backyard design?

You can receive digital images and, in some cases, virtual walkthroughs or animations can be provided by our team that can be viewed on a computer, tablet, or smartphone.

What information do I need to provide for 3D modeling and rendering in Fort Worth?

If you are looking for the best aesthetic outdoor spaces in Fort Worth TX it’s important to provide us with the complete input on your design preferences, goals, and any specific features you want to include in your backyard. You can even provide us with site measurements and photos. We are the best in Texas!

Finances

Does filling out the prequalification form impact my credit score?

No, completing the prequalification form involves a “soft” credit inquiry, allowing you to compare lender offerings without affecting your credit score.

Can I repay my loan early without penalties?

Absolutely, all our lenders impose no pre-payment fees. You have the flexibility to settle your loan before its term ends without incurring additional costs.

What is the difference between secured and unsecured loans?

An unsecured loan lacks specific collateral, while a secured loan demands collateral, like a car or a house, which the lender can claim in case of default.

How is APR determined for prequalified offers?

Lenders consider multiple factors, including your credit history, current debt-to-income ratio, income, and expenses, to evaluate your creditworthiness when determining the APR for prequalified offers.

Are you insured?

As a licensed general contractor, we prioritize the safety and security of our projects and clients. To ensure comprehensive coverage, we maintain insurance ourselves, providing an additional layer of protection. Moreover, we mandate that all subcontractors working under our purview carry their own insurance policies. This requirement underscores our commitment to mitigating risk and safeguarding against unforeseen circumstances, providing peace of mind to both our clients and our team.

What about change orders?

A change order encompasses any deviation from the original signed proposal. Whether it involves adding extra square footage, additional lighting fixtures, or removing items from the proposal, resulting in a refund, change orders accommodate modifications to the project scope. This flexibility ensures that clients have the opportunity to adjust their plans as needed, allowing for greater customization and satisfaction with the final outcome.

LET'S BUILD SOMETHING TOGETHER

Our Location

Panther City Arbor & Patio
621 South Freeway #206
Fort Worth, TX 76104
Office: (817) 618-0080
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Come See Us!

Stop by our showroom at
The Collective Outdoors:

Monday – Friday 9 am - 5 pm
Saturday 10 am - 3 pm
Sunday Closed

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